Outbound email and non-malicious insiders:  Reducing the risk of data loss and information security incidents

Tuesday 17th November 2020 – 10:00 (GMT)

The Information Commissioner’s Office latest security trends report shows, once again, that misdirected emails are the number one cause of reported security incidents.

Despite the focus on incoming phishing email training and awareness, outbound email use has seen a significant uptick during 2020, increasing the risk of non-malicious insiders causing a data breach from sending the wrong file to the wrong recipient.

Remote working similarly creates challenges for information security leaders in addressing and eliminating this risk, especially where users are unaware sensitive data has been leaked, and are unwilling and unencouraged to come forward.

In this short webinar, information security leaders will discuss encouraging cultural change to improve communication from their remote colleagues of potential security incidents; how they are adapting their training and discipline to reduce the risk from increased outbound email; and best-practice in identifying the non-malicious and non-accidental insider.


10:00 – 10:05

Host's Welcome

Jeremy Swinfen Green, Editor-in-Chief, teiss

10:05 – 10:30

Panel discussion

Outbound email and non-malicious insiders: Reducing the risk of data loss and information security incidents

  • Leading a “no blame” culture to encourage user communication of potential data loss or security incidents from misdirected outbound emails
  • Training and discipline – How are information security leaders adapting to the increased insider risk from the increase in outbound traffic with remote working?
  • Non-malicious and non-accidental? Making uncovering intent your priority and preserving evidence to eliminate this insider threat

Nick Harris, CISO, Nanoporetech

Sarah Janes, Specialist in Culture & Behaviours in Security, Layer8

Sundeep Venkatesh, Chief Product Officer, Egress

10:30 – 10:45



Sundeep Venkatesh, Chief Product Officer, Egress




Nick Harris
Nick HarrisCISO, Nanoporetech
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Nick is the Global Head of Information Security for Oxford University Press – an education and digital publisher with 33 locations worldwide, 6,000 staff and a $1Bn turnover. Current responsibilities include building the information (and privacy) risk management and assurance capabilities, managing third party security risk, shifting to SecDevOps and improving staff behaviours.
Sarah Janes
Sarah JanesSpecialist in Culture & Behaviours in Security, Layer 8
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Sarah has spent her career managing, delivering and creating security behaviour change programmes. Both from the inside, as BT’s Security Communications Manager to consulting and running programmes for large international businesses. Sarah’s background in psychology has helped her develop new methods for changing behaviour putting conversation back at the heart. This has led more recently to supporting many organisations set-up, recruit and sustain their Security Champions Programmes.
Sudeep Venkatesh
Sudeep Venkatesh Chief Product Officer, Egress
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Sudeep Venkatesh is a noted expert on data protection, bringing two decades of industry and technology experience in this area. His expertise spans the protection of data in both structured and unstructured data ecosystems, with an emphasis on solving real-world business problems through encryption, authentication and key management. He has an in-depth understanding of regulatory compliance standards, including the EU GDPR, PCI and NYDFS, etc. Sudeep has worked on numerous data security projects with Fortune 500 firms in the US, the UK and globally.
Jeremy Swinfen Green
Jeremy Swinfen GreenEditor-in-Chief, teiss
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Jeremy Swinfen Green is Editor-in-Chief at Business Reporter. During over 25 years’ experience with digital business, Jeremy has worked in strategy, advertising, customer experience, training and content marketing. He specialises in how “human factors” affect cyber security and was a very early proponent of social media risk management. Jeremy has a first degree in natural science from the University of Oxford and an MBA from Cass Business School


Egress helps enterprises protect unstructured data to meet compliance requirements and drive business productivity. The company’s AI-powered platform enables users to control and secure the data they share.


The award-winning platform provides email and document classification, accidental send prevention, email and file protection, secure online collaboration and audit and compliance reporting.


Trusted by enterprise organisations and governments around the globe, Egress offers a seamless user experience, powerful real-time auditing and patented information rights management, all accessible via a single global identity.


Egress is headquartered in London, with other regional UK centres and North American offices in Boston and Toronto.